Teachers Lounge

Privacy Policy

Privacy Policy

Last updated: May 21, 2021

Introduction

This Privacy Policy describes DigiHelp Publishing’s policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

DigiHelp Publishing uses Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. DigiHelp Publishing respects and protects your rights to privacy and is committed to complying with the Australian Privacy Principles (APPs), with regard to how we collect, use, disclose, transfer, store, retain or otherwise process your information - whether provided through DigiHelp Publishing websites, or acquired directly by other means - and how that information will be dealt with in accordance with the law.

The following Privacy Policy applies to all of the ways DigiHelp Publishing deals with you. By providing personal data, including by use of this website, you agree to allow us to contact you, including by mail, email, telephone or text message in connection with our purposes and this Policy:

  • For our legitimate interests, in accordance with current data protection regulations; or
  • On the basis of the consents you have given.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • DigiHelp Publishing (referred to as either "the Company", “DigiHelp”, "We", "Us" or "Our" in this Agreement) refers to DigiHelp Publishing, BO Pox 543, Panania NSW 2213, Australia.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. Refer to our Cookies Policy for details about how we use cookies in relation to DigiHelp Publishing websites and apps.
  • Country refers to: New South Wales, Australia
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of DigiHelp Publishing. It refers to third-party companies or individuals employed by DigiHelp Publishing to facilitate the Service, to provide the Service on behalf of DigiHelp Publishing, to perform services related to the Service or to assist DigiHelp Publishing in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to DigiHelp, accessible from digihelp.io
  • You means the individual accessing or using the Service, or DigiHelp Publishing websites, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Personal details such as title, name, next of kin, date of birth
  • Contact details such as postal address, postcode, email, mobile and telephone numbers
  • Financial information such as donation history, purchase history and your bank details
  • Employee and volunteer data such as qualifications, employment history and experience
  • Records of your contact with DigiHelp Publishing and or its subsidiaries including involvement and history of attendance at events
  • Photographs, images or audio recordings provided by you or taken at DigiHelp Publishing events
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

DigiHelp Publishing may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • Evaluating our programs and services.
  • Maintaining contact with you and or reporting to you about the work of DigiHelp Publishing.
  • Encouraging you to learn about what DigiHelp Publishing does.
  • To answer an inquiry, a request for further information, or a complaint about DigiHelp Publishing.
  • To assist DigiHelp Publishing to provide services and products more valuable to those involved in DigiHelp Publishing.
  • To carry out analysis and market research and improve our website and communications.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

DigiHelp Publishing will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

DigiHelp Publishing will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at DigiHelp Publishing’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

DigiHelp Publishing will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If DigiHelp Publishing is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, DigiHelp Publishing may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

DigiHelp Publishing may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of DigiHelp Publishing

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to DigiHelp Publishing, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Payment card and online financial transactions

All financial payments and records are held in accordance with The Payment Card Industry Data Security Standard (PCI DSS). Information on our websites is protected by encryption and firewall technology.

All credit/debit card transactions made online or by phone, are made securely through third party service providers and payment gateways, which comply with the PCI DSS. Unredacted card details are not recorded and stored on our systems.

We do not store unredacted financial details (credit or debit card numbers) obtained through online transactions nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

DigiHelp Publishing may amend this Policy from time to time to reflect changes in best practice, security and control and to ensure compliance with any changes or amendments to the law or other applicable legislation. Any amended version will be available on the website. We suggest you visit regularly to keep up to date with any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By mail: PO Box 543, Panania NSW 2213, Australia

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner about how your data is managed.

European Union users

The General Data Protection Regulation (GDPR) regulates the ‘processing’ of personal data for EU individuals, which includes collection, storage, transfer, or use. The GDPR applies no matter where the data is processed and where the organisation processing data is physically located.

DigiHelp Publishing is committed to complying with the GDPR for its EU users and in addition to what is set out above the following applies:

  • You have the ‘right to be forgotten’, which means the right to require that DigiHelp Publishing erases personal data about you in certain conditions, including if the personal data is no longer necessary for the original purpose of the processing or if you withdraw consent for the processing;
  • You may request that DigiHelp Publishing share your personal data with a nominated third party;
  • You may object to profiling activities based on our legitimate interest;
  • You may request us to stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing.

DigiHelp Publishing’s subsidiaries work together and may need to share personal data so that each can carry out their responsibilities and provide support, products and services you request. DigiHelp Publishing subsidiaries are both Data Controllers (determining the purpose for which personal data is collected and processed) and Data Processors (processing personal data on behalf of the Data Controller) for the purposes of the GDPR. By you consenting to this Privacy Policy, DigiHelp Publishing subsidiaries are able to process your personal data in accordance with this Privacy Policy.

If you believe that we have not been able to assist with your complaint or concern, and you are located in the EU, you have the right to lodge a complaint with the competent supervisory authority.